HOW CAN WE HELP?

COVID-19

COVID-19 Update

CONTACTING CUSTOMER SERVICE

How to contact the Customer Service Team

How to unsubscribe from the newsletter

RETURNS

What is your return address?

What is your online returns policy?

How long will it be before I get a refund?

How long will it be before I get an exchange?

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SHIPPING

Do you ship to my country?

How much is shipping?

Can I change the shipping address?

Do I pay customs & import charges if I live outside the EU?

YOUR ORDER

Order Status

Where is my order?

Can I change or cancel my order?

There is a problem with the order I received

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PAYMENTS

What currencies can i use?

What payment methods do you accept?

When will i be charged for my order?

Do you accept gift vouchers?

WEX. LAUNCHES

How to cancel an WEX. Launches registration?

How does WEX. Launches work?

Do I need a separate account for WEX. Launches?

What are WEX. Launches terms and conditions?

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PRODUCTS

Sizing Information

Will you be getting more stock?

Do you have more sizes available?

Can i get more information on a product?

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